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Surveys and Trust Capital
If you have read any books about survival, you might recall the difference between those who survive when lost in the woods and those who don’t. As it turns out, the secret to survival is less...
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Of Stoves and Restaurants…
In a recent conversation with a superintendent and her school board member, I was asked to explain the difference between K12 Insight’s Fully Managed service and our Do-it-Yourself (DIY) offering. The...
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Leveraging Technology to Broaden the Conversation
The latest issue of School Administrator, published by the American Association of School Administrators (AASA), has this cartoon on its editorial page: “As your leader, I need your input. How do we...
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In Pursuit of a High Performance Culture
Every organization has its own rhythm, its own personality, its own culture. As K12 Insight continues to grow and evolve, we rely on our team members to help us create and sustain the high performance...
View ArticleAre your schools poised to rise or fail?
Today, our schools face the defining challenge of a generation, perhaps their entire existence. Until five years ago, few dared utter the words “market share” in the context of public schools. The term...
View ArticleFarooqui: Embrace choice. Take a stand.
Today, our schools face the defining challenge of a generation, perhaps their entire existence. Until five years ago, few dared utter the words “market share” in the context of public schools. The term...
View ArticlePublic schools aren’t failing, but they need saving.
I take exception to the narrative that America’s public schools are failing. In fact, one could argue that in the face of fresh budget cuts and political gridlock, America’s public schools are...
View ArticleAmerica’s public schools aren’t failing. But that’s not what’s going to save...
I take exception to the narrative that America’s public schools are failing. In fact, one could argue that in the face of fresh budget cuts and political gridlock, America’s public schools are...
View ArticleYour classrooms are great. But how strong is your foundation?
I recently spent a few days with leaders at one of the nation’s largest school systems. Administrators were talking about their strategic plan. But they didn’t call it that. They used another word:...
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Get serious about culture and climate—and get your schools and your students...
Remarkable. The word gets thrown around more than it should in schools. And far too easily. Once in a great while, though, it fits where nothing else will. That’s what happened one recent afternoon...
View ArticleCustomer experience — and the invisible thread to building trust
For years, the American public has been fed the line that public schools are failing. The current wave of this can be traced as far back as A Nation at Risk, which, like so many well-intentioned...
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3 customer service benchmarks every school district should watch
Data by itself is meaningless. If you really want to know how your district is performing relative to its customer service, you need to compare your performance against other school districts and year...
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Celebrating the life and work of Dr. Gerald Dawkins
On behalf of the K12 Insight family, it breaks my heart to share the news of the passing of our friend, colleague, teacher, coach and mentor, Dr. Gerald Dawkins. Gerald was a counselor, coach and a...
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